FAQ

Q: When will the ink disappear?

A: The ink will disappear automatically after 10-15 mins depending on the temperature and the airflow.

 

Q: What is a grooved workbook?

A: A grooved handwriting practice workbook is a type of notebook with pages that have indented designs. These grooves guide your pen along a path, much like a train on its tracks. This helps you improve your handwriting and strengthens muscle memory. With daily practice, you'll be able to write neatly even without the grooves, as your improved handwriting becomes second nature. Combine with the ink, making sure to improve your handwriting.


General：

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

 

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.

  • The item you received was not as described.

  • The item you received that was assured to be genuine was fake.