Free Shipping
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by EMS and in the USA, Australia, The UK by FBA Warehouse.
We ship worldwide!
We are excited to share that Intelligent Change ships worldwide*.
We ship from three different warehouses in the USA, Canada, the United Kingdom, and Australia.
Processing Time
Orders are processed and shipped in 1-2 business days, likely sooner. Bulk orders over 40 units require 2-3 business days for processing time.
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow 24-48 hours for the tracking details to update. If you have not received this email, kindly check your spam/trash folders, or email us at service@uncleej.com for further support. Please note that we cannot be held accountable for any shipping delays caused by the carrier.
Should inaccurate or incomplete address information be provided, it may delay processing time by 1-2 business days. All customers are encouraged to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
UNITED STATES
Standard (3-7 Business Days)
UNITED KINGDOM
Standard (3-7 Business Days)
EUROPE
Standard (10-25 Business Days)
AUSTRALIA
Standard (3-7 Business Days)
INTERNATIONAL
International Standard (10-30 Business Days)
Max delivery time – 30 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
*COUNTRIES SHIPPING IS NOT AVAILABLE TO: Afghanistan, Åland Islands, Albania, Algeria, Angola, Anguilla, Antarctica, Aruba, Azerbaijan, Bahrain, Bangladesh, Belarus, Benin, Bermuda, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Cameroon, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Comoros, Cook Islands, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Egypt, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, French Southern Territories, Gabon, Gambia, Ghana, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), India, Indonesia, Iran, Iraq, Isle of Man, Israel, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mayotte, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Palestine, State of, Papua New Guinea, Paraguay, Philippines, Pitcairn, Qatar, Republic of Korea (South Korea), Republic of the Congo, Russia, Rwanda, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
ORDER TRACKING
Once the order ships, an email notification containing the tracking number will be sent. You can track the movement of the package using the tracking number and carrier link included in the confirmation message.
LOST AND STOLEN PACKAGES
We are not responsible for lost and/or stolen packages.
RETURN MERCHANDISED POLICY
We protect the integrity of the products we sell. All returned products (used or unused) are properly disposed of an not returned to inventory.
UPDATES TO POLICY
All purchases made on the uncleej.com website are governed by our Terms of Use, as updated from time to time. This policy is subject to change at any time, so we encourage customers to review it periodically for the latest information.
